Use Cases for Hail, Retail, and Body Shop PDR Estimating
Hail Repair Estimates
Send us your MTRX or DentMate estimate (via email or a convenient online portal) with Dent Counts/Sizes, Price-a-Dents, Replacement Parts, Conventional/Off Matrix Panels, and Photos.
We Translate your estimate into CCC and then scrub it to find any missing Markups, R&I, Conventional Repairs/Replacements, and Additional Operations.
BENEFITS:
- Write faster estimates on-site
- Outsource estimate scrubs to an experienced team of professionally trained estimators
- Higher repair estimates and approvals
- Faster insurance approvals
- Fraction of the cost of an in-house estimator
Original MTRX Estimate = $6,160.43
Final CCC Estimate = $16,003.05
Retail PDR Estimates
Send us your MTRX or DentMate estimate (via email or a convenient online portal) with Dent Counts/Sizes, Price-a-Dents, Replacement Parts, Conventional/Off Matrix Panels, and Photos.
We Translate your estimate into CCC and then scrub it to find any missing Markups, R&I, Conventional Repairs/Replacements, and Additional Operations.
BENEFITS:
- Write faster estimates on-site
- Outsource estimate scrubs to an experienced team of professionally trained estimators
- Higher repair estimates and approvals
- Faster insurance approvals
- Fraction of the cost of an in-house estimator
Original MTRX Estimate = $2,210.13
Final CCC Estimate = $4,217.51
Body Shop + PDR Estimates
Send us your MTRX or DentMate estimate (via email or a convenient online portal) with Dent Counts/Sizes, Price-a-Dents, Replacement Parts, Conventional/Off Matrix Panels, and Photos.
We Translate your estimate into CCC and then scrub it to find any missing Markups, R&I, Conventional Repairs/Replacements, and Additional Operations.
BENEFITS:
- Write faster estimates on-site
- Outsource estimate scrubs to an experienced team of professionally trained estimators
- Higher repair estimates and approvals
- Faster insurance approvals
- Fraction of the cost of an in-house estimator
Original MTRX Estimate = $3,213.03
Final CCC Estimate = $18,550.24
Trusted by over 300 hail, retail, and body shop PDR operations across the US
Did You Know?
Over 300 US insurance companies use CCC ONE®, including 19 of the top 20 US insurers
Over 27,000 US collision repair shops use CCC One® to write estimates
Dent Ops™ estimates increase insurance $ approvals by more than 25% on average compared to standard PDR estimates
Dent Ops™ estimates average 3-5 days faster insurance approval with less negotiation compared to standard PDR estimates
Testimonials from Dent Ops™ Partners
Dent Ops has completely changed the way we think about our estimating and repair process. Gone are the days of doing higher quality PDR for far less than conventional cost. Dent Ops has allowed us to spend less time estimating, processing estimates, and negotiating with insurance companies. All while making SIGNIFICANTLY more money per repair.
Dent Ops is a very valuable strategic service for Dent Shop. We have experienced faster approvals for more money all while making the negotiation with insurance companies easier and more efficient. Also, Dent Ops’ speed and quality of customer service makes it really easy to do business with them. If you manage insurance claims in your PDR business then Dent Ops should be a part of your normal routine.
Big props to Dent Ops! If you are battling an adjuster to get paid on your standard mtrx estimate give them a try! I had two cars from Geico. They were struggling to hit my numbers so I got with Dent Ops and had them translate my estimates into CCC which cam out higher than mine. I sent them over to Geico and my numbers were matched in 24hrs. This is an awesome resource to have!
Pick your perfect plan – Switch any time from a convenient online portal
Pay per estimate – No subscription!
Translation
Perfect for shops that want their standard estimate in CCC format, for servicing DRP clients, or for those that don't want to "rock the boat" with insuranceWhat’s Included
- Dent Ops will translate your entire PDR estimate directly into CCC One without adding any extra stuff
- Dent Ops will add basic conventional replacement/repair operations for panels you mark as “Conventional”
- Online portal to access all of your Dent Ops requests and documents, track the live status of any estimate requests in process, and get quick support
- Brand new “not included” and add-on operations you should be asking for on every estimate
- Comprehensive in-line documentation built into your estimates to save you time on insurance back-and-forth
Free optional add-ons (also included)
- AWF Files – Import and edit Dent Ops estimates in yours or your body shop’s CCC account
- ALLDATA documents – Simplify your insurance negotiations with OEM procedures
- Conversions – Dent Ops can convert some or all conventional repair/replacement operations into PDR on Dent Ops estimates for accurate comparative pricing (upon request)
- Auto-Conversions – Only do 100% PDR jobs? Dent Ops can automatically convert conventional repair/replacement operations into PDR for accurate comparative pricing
Translation + Scrub
Perfect for PDR operations that want to earn an extra 25% or more per claim, negotiate less, and save hours writing estimatesWhat’s Included
- Dent Ops will translate your entire PDR estimate directly into CCC One + Dent Ops will scrub your estimate to find every dollar you might have missed
- Dent Ops will add advanced conventional replacement/repair operations for panels you mark as “Conventional” + Dent Ops will automatically compare and optimize conventional vs PDR pricing (Comparative Pricing)
- Online portal to access all of your Dent Ops requests and documents, track the live status of any estimate requests in process, and get quick support
- Brand new “not included” and add-on operations you should be asking for on every estimate
- Comprehensive in-line documentation built into your estimates to save you time on insurance back-and-forth
Free optional add-ons (also included)
- AWF File – Import and edit Dent Ops estimates in yours or your body shop’s CCC account
- ALLDATA documents – Simplify your insurance negotiations with OEM procedures
- Conversions – Dent Ops can convert some or all conventional repair/replacement operations into PDR on Dent Ops estimates for accurate comparative pricing (upon request)
- Auto-Conversions – Only do 100% PDR jobs? Dent Ops can automatically convert conventional repair/replacement operations into PDR for accurate comparative pricing
What Is Dent Ops™?
Who Is Dent Ops™ For?
Dent Ops™ exists to help level-up Paintless Dent Repair and Auto Hail Repair operations. We strive to assist Paintless Dent and Hail Repair Operations through best-in-class CCC services which provide higher-dollar repair estimates and supplements, and get faster insurance estimate and supplement approvals.
Who uses Dent Ops™?
Dent Ops™ helps Paintless Dent Repair and Auto Hail Repair companies fully leverage the power of CCC ONE® estimating software to create higher repair estimates and supplements and get faster insurance estimate and supplement approvals.
What can Dent Ops™ do for me?
Dent Ops™ can help you unlock more money from your estimates and get faster estimate approvals from insurance claims, by translating your estimates into CCC ONE® from your preferred estimating software and searching for any missing operations.
Ordinarily, you would need to learn to use CCC ONE® throughout the entire estimate and repair process for each vehicle that you work on. Now, Dent Ops™ has created a done-for-you service to handle it all, without the learning curve or countless admin hours.
How much does it cost, and what is your turnaround time?
Dent Ops™ currently offers two service tiers: Translations for $100/estimate, and Translation + Scrubs for $250/estimate.
With a Translation, Dent Ops™ will translate your MTRX or DentMate PDR estimate into CCC One® without adding any extra operations.
With a Translation + Scrub, Dent Ops™ will translate your MTRX or DentMate PDR estimate into CCC One®, and will also scrub your estimate to find every dollar you might have missed.
We guarantee estimate delivery within 1 business day for PDR estimates. Some extensive “body shop” estimates with more than 6 conventional panels may take up to 2 business days to complete given the complex nature of estimating conventional repairs. Regardless, Dent Ops™ guarantees that if you don’t love your results, we’ll make it right by fixing your estimate or will give your money back.
How much can Dent Ops™ increase my estimates, and how?
Dent Ops™ regularly increases Translation + Scrub estimates by over $1,000 compared to the original estimate, and improves the amount approved by insurance by over 25% on average.
In addition to being trained in Paintless Dent Repair and Auto Hail Damage Repair best practices, Dent Ops™ estimating specialists are also trained in conventional repair estimating methods. This enables our estimating specialists to write estimates from multiple repair perspectives, and include many estimate items that most estimators miss or don’t know how to estimate.
This is especially valuable for estimates on vehicles which have panels that go “off-matrix” but can still be fixed with PDR, since our Specialists can often write an estimate to reflect conventional repair prices on those panels (conventional repairs are typically more expensive than PDR).
How much can Dent Ops™ decrease insurance approval times, and how?
First off, it is important to understand that every situation is unique, and there are many factors that apply to estimate approvals that we can’t control. With that said, Dent Ops™ estimates are typically approved by insurance companies 3-5 days faster than other standard PDR estimates.
Dent Ops™ decreases insurance estimate approval times by bridging an information gap. Most PDR and Auto Hail Repair companies use a software like Mobile Tech RX or a similar estimating solution, while most insurance companies require their insurance adjusters to use CCC One®. When an adjuster who is using CCC One® receives a non-CCC One estimate, they must translate the non-CCC estimate into CCC. This “translation” process can be extremely time-consuming, and the adjuster is NOT incentivized to make sure they translate your estimate as accurately as possible (a lot of $$$ is lost in translation). On top of this, a hail catastrophe multiplies adjusters’ workloads, which increases the time it takes to review, translate, and approve estimates and supplements. By translating repair estimates into CCC One® ahead of time, Dent Ops™ provides an accurate, pre-translated estimate which insurance adjusters can immediately understand and act on – making your estimates the “easy work” that doesn’t get pushed to the back of their pile.